Emergency Service

Pumps, grinders, controls, valves, generators and other wastewater equipment are vital components of critical systems. We consider the cornerstone of our business to be our ability to respond to customers' emergencies 24 hours a day, 7 days a week to keep these critical systems up and running. We maintain this service by paying a rotating group of technicians to be on call around the clock. Service crews will respond in mechanics trucks that are stocked with many of the materials needed to make on site repairs. These crews can be supplemented with additional technicians, laborers and supervisors depending upon the magnitude of an emergency by summoning additional employees.

Pumping Services provides the following types of emergency service requests:

• Pump and equipment breakdowns
• Electrical and mechanical repairs in pump stations
• Control troubleshooting
• Delivery and set up of rental equipment
• Emergency sewage bypass implementation
• Delivery of new equipment or parts

Please note that we are not excavators and do not provide vacuum trucks to clear blockages. Although, we do have relationships with companies that provide these services.

Procedure for Requesting Emergency Service:

• Phone 732-469-4540 and follow the prompts for emergency service and you will be connected to the executive on call. Please be prepared to provide the following information:
• First and Last Name
• Who is authorizing the service
• Company Name
• Phone number where you can be reached
• Phone number at jobsite if different
• Job name, address and directions
• Description of problem
• As much information as possible about the malfunctioning equipment such as make, model and serial number
• The executive on duty will dispatch service technicians

Our prevailing service rates and policies apply. Please note that we require an established commercial account in good standing or a credit card for all requests for emergency service.